ASG Equipment: Standardising Maintenance

Overview

ASG Equipment is a national earthmoving equipment provider and plant hire company supporting mining and civil projects across Australia. What started as a maintenance business has grown into a fully maintained dry hire operation, with maintenance still at the core of how they run their fleet.

With multiple sites, contractors, and a growing fleet, the challenge wasn’t just doing the work. It was capturing it properly, consistently, and in a way the business could rely on.

The challenge

ASG already understood maintenance. Their edge was in how seriously they treated it.

But like most growing fleets, the pressure points started to show:

• • Inconsistent data across sites

• • Forms and inspections handled differently depending on the crew

• • Contractor work happening outside the system

• • Limited visibility into component life and rebuild cycles

• • Admin increasing as the fleet expanded

The risk wasn’t capability. It was control.

As they put it:

“Little training is placed on proactive prevention, analysis, condition monitoring and thorough equipment inspection processes… all key fundamentals that ensure we stay in front.”

The shift

ASG made a deliberate move to prioritise proactive maintenance execution, not just repair.

That meant:

• • Inspections becoming part of the job, not paperwork

• • Data captured at the time the work happens

• • Component life tracked properly, not assumed

• • Contractors working inside the same system as internal teams

This is where Samurai became the execution layer.

How Samurai CMMS is used

Forms rolled out across Multiple sites

ASG started with forms and inspections.

Instead of paper, spreadsheets, or disconnected tools, forms are now:

• • Standardised across all sites

• • Completed on mobile in the field

• • Automatically linked to the asset

• • Driving maintenance records and history in real time

The result is consistency. Every site works the same way, and the data holds up.

Component management introduced control

ASG then expanded into component tracking.

Major components are now:

• • Tracked individually across their full lifecycle

• • Linked to machines, rebuilds, and changeouts

• • Managed with real usage data, not assumptions

This gives ASG visibility into what’s coming, not just what’s already failed.

Contractors working inside the system

ASG assigns work directly to contractors through Samurai.

• • Contractors receive a secure link via SMS or email

• • They complete work in the same system as internal crews

• • No licences required

• • All work feeds into the same asset history

No gaps. No chasing paperwork. No missing records.

Operational visibility through a daily dashboard

ASG didn’t stop at capturing data. They use it every day to run the operation.

A targeted operational dashboard was developed for their daily meetings, giving a clear view of:

• Outstanding issues across the fleet
• Machine availability
• Mean Time to Repair (MTTR)
• Mean Time Between Failures (MTBF)

This isn’t a report built after the fact. It’s a live operational view used to guide decisions in real time.

Instead of reacting to problems late, ASG can:

• Identify where attention is needed immediately
• Prioritise the right machines and issues
• Track whether reliability is improving or slipping

The result is a shift from reviewing what happened to actively managing what happens next.

What changed

Before

• • Maintenance knowledge existed, but wasn’t consistently captured

• • Forms varied site to site

• • Contractor work sat outside the system

• • Component data fragmented

After

• • One consistent way of working across 40 sites

• • Inspections and forms captured at the source

• • Contractors fully integrated into the workflow

• • Component life tracked properly across the fleet

The outcome

ASG didn’t just implement a CMMS. They reinforced how they already wanted to operate.

• • Proactive maintenance becomes the default, not the exception

• • Minor issues are caught earlier, before they turn into major failures

• • Maintenance data reflects what actually happened on site

• • The business can scale without losing control

Or in their words:

“We flip the script and put more emphasis on proactive maintenance processes… with ongoing investment into our people and the technology.”

Why it works

ASG didn’t need a CMMS to teach them maintenance.

They needed one that could keep up with how they already work.

That’s the difference:

• • Forms that drive the system

• • Component tracking that reflects reality

• • Contractors working inside the same platform

• • Data captured during the job, not after it

Summary

ASG Equipment shows what happens when a business that already values maintenance gets the execution layer right.

Not more admin.
Not more reporting.

Just better control over what’s already happening on the ground.